Shipping & Replacements

Delivery

Physical books and art prints are shipped to the address provided at checkout. Available destinations, delivery options, costs and estimated delivery times are shown before payment. An order may be sent in more than one parcel. If it contains both a book and an art print, they will normally be packed and shipped separately. Tracking details are provided when available.

Damaged, incorrect or missing orders

If an item arrives damaged, contact us as soon as possible. Include your order number and clear photographs of the item, its packaging and the shipping label. We will arrange a replacement at no additional cost. If the same item cannot be reproduced, we will contact you to arrange an appropriate replacement.

Please also contact us promptly if you receive the wrong item or if tracking indicates a delivery problem.

E-books

E-books are delivered digitally and are not shipped. If a download fails or the supplied file is defective, contact us and we will restore access or provide a working replacement. Your statutory consumer rights remain unaffected.

Use the Contact link in the footer for all delivery and replacement requests.